- BAKER’S SECRET®
- CHICAGO CUTLERY®
- Anchor Hocking®
- Charcoal Companion®
- Chicago™ Metallic
- Grande Epicure
- Granite Ware®
- J.A. Henckels International®
- Lock & Lock®
- Nordic Ware®
- Paula Deen
Mon-Fri 8am-5pm EST
Mon-Fri, 8AM - 5PM EST
Shipping Policies & Procedures
Our shipping and handling charges are based on the total amount of your purchase. See shipping table below to calculate your shipping cost. Prices are shown in Canadian dollars. Delivery Rates are inclusive of applicable duty and custom charges.
|Min||Max|| STANDARD SHIPPING
ADDRESS EXCLUSIONS: We are unable to ship to P.O. Boxes, APO/FPO/DPO addresses.
SHIPPING PROMOTIONS: Valid on STANDARD SHIPPING to Canada ONLY unless otherwise stated. Some items may be temporarily out of stock, however should ship within 10-15 business days from the time the order is placed.
DELIVERY TIMES & PROCESSING
ORDER PROCESSING: Please allow 1-3 business days to process your order prior to shipping. Orders placed on Friday, Saturday or Sunday will be processed the following Monday. You will receive an email confirmation verifying that your order has been shipped. Items might arrive in different boxes on different days.
STANDARD DELIVERY: Standard delivery can take up to 7-10 business days (includes processing)
EXPRESS DELIVERY: Express delivery may take up to 3 days (includes processing). Online orders ship the next business day.
TAX & TAX EXEMPT ORDERS
World Kitchen collects and remits provincial sales tax for the province of Ontario . Sales tax is based on the location of the shipping address.
For a tax exempt order, please call our Consumer Care Center at 1-800-999-3436 to place your order. Representatives are available Monday through Friday.
LARGE BUSINESS ORDERS
Please call our Consumer Care Center at 1-800-999-3436 to place your order. Representatives are available Monday through Friday. Learn more about our large order discount program .
- Orders more than 11lbs but less than 100lbs will ship via Fed Ex Ground.
- Orders less than 11lbs will ship via FedEx SmartPost® (utilizing U.S. Postal Service® for final delivery).
- Orders 100lbs or more may ship via a specialty carrier and may post additional shipping charges.
Interested in placing an order for World Kitchen product in another country? Learn more about international orders .